#1. Listening saves time. Stop answering questions that aren’t being asked and solving problems that don’t exist.
#2. Talent goes to sleep when leaders give all the answers.
#3. Answer-givers end up needing to give more answers. Teams become dependent.
- Individuals learn to wait, rather than taking initiative..
- Leaders becomes overworked and overwhelmed.
#4. Listening strengthens connections.
#5. Listening is the path to learning.
Growth happens in community.