(via How to Lead Conversations that end with Vitality) She said…

(via How to Lead Conversations that end with Vitality)

She said that she felt the conversation going down a rabbit hole but didn’t know how to get out.

I asked her to start again and focus on the sting.

I suggested that she use open questions. Avoid questions that begin with, “Don’t you think.” At this point the conversation radically changed.

She was brilliant.

She asked, “What makes negative feedback sting?”

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