(via 7 Ways to Say, No, When It’s Easier to…

(via 7 Ways to Say, No, When It’s Easier to Say, Yes)

Say, No, with gentleness.

Inexperienced leaders might believe that tough is being hardhearted that you have to say, No, with aggression. Perhaps fear makes us choose a rough exterior.

Say, No, for helpful reasons. Keep that in mind.

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